All Systems Operational

User Automation ? Operational
Core Services ? Operational
Alerts Operational
Directory Operational
Files Operational
Workflows Operational
Privileges Operational
Audit Logs Operational
Platform API Operational
Applications Operational
Dashboard Operational
Data Protection ? Operational
Global Search Operational
Workflow Activity Feed ? Operational
Content Scanning Operational
Spend Optimization ? Operational
File Governance ? Operational
Google Administration ? Operational
Live Chat Widget Operational
Help Center Operational
Integrations Operational
Atlassian Operational
Azure AD Operational
BambooHR Operational
Box Operational
Docusign Operational
Dropbox Operational
Google Operational
Namely Operational
Office 365 Operational
Okta Operational
OneLogin Operational
Salesforce Operational
Slack Operational
Zendesk Operational
Zoom Operational
Workday Operational
Slack Enterprise Grid Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Maintenance on User Automation (app.bettercloud.com)- Workflows Sep 23, 2025 19:00-21:00 EDT

BetterCloud's User Automation (app.bettercloud.com) platform is scheduled to undergo routine maintenance on Tuesday, September 23rd 2025 from 7:00PM to 9:00PM EST.

Within this window, customers will experience the following behavior in both platforms:
- Unable to navigate to or load Workflows in app.bettercloud.com
- Delays processing and executing all Workflow/Action related functionality, including already in flight Workflows

Note: All delayed Events/Workflows/Actions will resume once maintenance is completed.
Posted on Sep 18, 2025 - 17:01 EDT
Sep 19, 2025

No incidents reported today.

Sep 18, 2025

No incidents reported.

Sep 17, 2025

No incidents reported.

Sep 16, 2025

No incidents reported.

Sep 15, 2025

No incidents reported.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025
Workflow Delays
Resolved - This incident has been resolved.
Sep 10, 09:16 EDT
Monitoring - A fix has been implemented and we are monitoring as we process the backlog of delayed actions. We will provide another update here when we are fully caught up. If you have any questions, please contact our Support Team.
Sep 4, 16:21 EDT
Investigating - We are currently experiencing delays in action execution. Our team is actively investigating the root cause and working to restore normal processing as quickly as possible. We will provide updates here as soon as more information becomes available. If you have any questions, please contact our Support Team.
Sep 4, 10:06 EDT
Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

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